In an effort to continue delivering more value to our customers, we implemented a web-based portal. Our goal is to improve the ability for our customers to access information about Atmosera services and communicate more efficiently with our team.
The user login is the same credentials provided to approved Web Help Desk or WHD users
In order to access the Customer Portal, you must have a valid WHD login
Access the Atmosera Customer Portal: https://websupport.atmosera.com/
When a user first log’s into the portal we display three numbers which represent key events that may be happening today:
We want to ensure our customers always know when we are scheduled to perform maintenance on our environments including patching.
We specifically call out two types of events:
The Contacts section provides a list of all people for a given customer who are part of our customer relations management (CRM) system with a given role.
It provides visibility into 4 key fields: