Powering Public Safety Innovation: Saltus Technologies Enhances Security, Compliance, and Resilience

Company

Saltus Technologies is a software company specializing in electronic ticketing solutions for law enforcement. Their flagship product is an e-citation system designed for police and public safety agencies to manage traffic tickets and other violations electronically.

Location

Tulsa, OK

Industry

Software Development

Services

BY THE NUMBERS

4 Hours

Recovery Time Objective (RTO) achieved for mission-critical systems

100%

Migration to Azure Government Cloud ensuring GCC High and CJIS compliance

About

Saltus Technologies LLC is a software company focused on delivering secure, high-performance solutions to an industry that demands rigorous compliance and data protection standards. As a trusted provider to law enforcement agencies across the United States, Saltus has built a reputation for operational excellence, client trust, and technological advancement. With over 450 agencies in 23 states relying on digiTICKET, Saltus continues to expand its footprint, serving both small and large local and state law enforcement agencies.

As the company grew, so did the security, compliance, and infrastructure demands of its customers. Law enforcement agencies require solutions that adhere to the Criminal Justice Information Services (CJIS) Security Policy, which includes strict encryption, access controls, and advanced data protection measures. While Saltus’ previous hosting environment in the commercial cloud provided reliability, it lacked the infrastructure needed to meet the evolving requirements of law enforcement agencies. Additionally, with increasing regulatory demands and cybersecurity risks, Saltus recognized the need to modernize its IT infrastructure to ensure long-term scalability, compliance, and security.

To achieve this, Saltus partnered with Atmosera, a recognized expert in Azure Government Cloud solutions and managed security services. The partnership focused on migrating Saltus’ legacy systems to the Azure Government Cloud (Azure GovCloud) to enhance security, improve disaster recovery capabilities, and streamline compliance processes. This transition ensures adherence to stringent regulatory requirements and empowers Saltus to scale operations efficiently and securely, providing law enforcement agencies with a robust, CJIS-compliant, and future-ready eCitation solution.

Challenge

Several complex challenges that demanded a strategic, multi-faceted approach to ensure operational success

Saltus encountered several complex challenges that demanded a strategic, multi-faceted approach to ensure operational success, regulatory compliance, and enhanced security. These challenges underscore the need for a comprehensive cloud transformation strategy and robust security enhancements.

1. Regulatory Compliance Pressure

Saltus needed to align its IT infrastructure with the strict compliance mandates required by their law enforcement clients. They needed reliable infrastructure equipped to meet these rigorous standards, particularly in areas related to data privacy, security controls, and auditable processes. Compliance with GCC High controls and other government frameworks was essential for maintaining client trust and securing future contracts.

2. Complex Legacy System Migration

The company operated a hybrid environment spread across Azure and commercial spaces. Migrating these workloads—including mission-critical applications, SQL databases, and custom APIs—into the Azure Government cloud presented a significant challenge. The migration needed to be seamless, with minimal downtime, no data loss, and zero impact on client-facing services.

3. Disaster Recovery (DR) Strategy

Saltus needed an updated, comprehensive Disaster Recovery plan that could guarantee business continuity in the face of disruptions. Minimizing the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) was crucial for maintaining operational resilience.

4. Heightened Security Requirements

Given the nature of Saltus’ clientele, mostly local government agencies, the company needed to elevate its security framework. This included improved and advanced threat detection, 24x7x52 monitoring, incident response, and proactive governance. The goal was to prevent breaches, ensure rapid response to potential threats, and align security protocols with evolving compliance standards.

Solution

A tailored solution for Saltus’ unique challenges

Atmosera devised a comprehensive, tailored solution to address Saltus’ unique challenges. The strategy encompassed cloud migration, disaster recovery planning, managed security services, and compliance enhancement—all built on the robust foundation of Microsoft’s Azure Government cloud.

1. Seamless Azure Government Cloud Migration

Atmosera led the end-to-end migration of Saltus’ infrastructure into Azure Government cloud. Using Microsoft’s Azure Migrate tools and best practices, the team executed a phased migration that minimized risks and ensured data integrity.

The migration plan included:

IaaS and PaaS Deployment: Virtual machines, SQL databases, Azure Functions, VPN gateways, and firewalls were set up within the Azure Government environment.
Resource Optimization: Atmosera conducted a pre-migration assessment to remove redundant resources and right-size virtual machines for cost efficiency and performance.
Security Enhancements: Role-based access control, multi-factor authentication, and encryption protocols were integrated from the ground up.

2. Comprehensive Disaster Recovery Strategy

To fortify Saltus’ business continuity framework, Atmosera implemented a robust Disaster Recovery (DR) solution using Azure Site Recovery. This approach ensured that essential systems could be restored quickly in the event of a disruption.

Key features of the DR strategy included:

4-Hour Recovery Time Objective: Mission-critical systems could be restored within hours, minimizing operational downtime.
Geo-Redundant Backup: Data was replicated across geographically distant Azure regions to protect against localized outages.
Disaster Recovery Playbook: Atmosera developed a tailored DR playbook outlining recovery protocols, failover processes, and communication strategies during incidents.
Bi-Annual Failover Testing: Regular testing exercises ensured the DR plan remained effective and aligned with evolving business needs.

3. Advanced Managed Security Services

Recognizing the heightened security requirements of Saltus Technologies, Atmosera implemented its Premier Managed Security Services, ensuring end-to-end protection and continuous monitoring.

Security services included:

24x7x52 Threat Monitoring: A dedicated Security Operations Center (SOC) monitored the environment using Security Information and Event Management (SIEM) tools for real-time threat detection.
Managed Security & Governance: Advanced detection capabilities, backed by AI-driven analytics, enabled rapid threat mitigation.
File Integrity Monitoring (FIM): Continuous auditing of system files and registries ensured the integrity of critical data.
Penetration Testing & Vulnerability Management: Semi-annual pen tests and continuous vulnerability scans identified weaknesses before they could be exploited.
Azure DDOS Protection & Web Application Firewalls: Safeguards were deployed to protect against distributed denial-of-service (DDoS) attacks and malicious traffic.

4. Streamlined Compliance & Governance

Atmosera ensured that Saltus met and maintained compliance with relevant industry standards, including GCC High controls and government security benchmarks.

A proactive governance framework was established, featuring:

Azure Policy Implementation: Automated policy enforcement ensured that resources remained compliant with industry standards.
Audit-Ready Documentation: Atmosera maintained thorough records for Saltus’ compliance audits, streamlining the certification process.
Continuous Compliance Monitoring: Automated tools tracked changes in compliance posture, enabling immediate remediation of issues.

Outcome

Transformative results are positioning Saltus for sustained success in a competitive, compliance-focused market.

The collaboration between Atmosera and Saltus delivered transformative results, positioning Saltus for long-term success in a competitive, compliance-driven market.

1. Regulatory Compliance Achieved

Saltus successfully met the stringent compliance requirements of their law enforcement clients, paving the way for future contracts with government agencies and regulated industries.

2. Strengthened Security Posture

24x7x52 monitoring, advanced threat detection, proactive incident response, and regular vulnerability scans and semi-annual penetration testing ensured ongoing protection against emerging threats.

3. Enhanced Disaster Recovery & Resilience

The implementation of a comprehensive Disaster Recovery plan improved Saltus’ operational resilience.

4. Optimized Performance & Cost Efficiency

Cost-optimization strategies, such as Azure Reservations and resource right-sizing, further reduced operational expenses.

5. Streamlined Client Operations

With enhanced security, governance, and disaster recovery in place, Saltus was finally able to shift their focus from managing complex infrastructure to doing what they do best — driving innovation and delivering exceptional client solutions. By trusting Atmosera to handle the heavy lifting of security and cloud management, Saltus unlocked the freedom to scale, evolve, and push boundaries without the constant worry of operational risks.

Why Atmosera

Atmosera is a trusted leader in managed cloud services, specializing in secure, compliant, and scalable solutions tailored to meet the evolving needs of modern enterprises. With deep expertise in Azure Government cloud, cybersecurity, and regulatory compliance, Atmosera empowers organizations to navigate complex IT landscapes with confidence.

Recognized for its hands-on approach, Atmosera delivers end-to-end services — from cloud architecture and migration to managed security, governance, and disaster recovery — ensuring clients achieve optimal performance, cost-efficiency, and operational resilience.

Through strategic partnerships with industry leaders like Microsoft and a dedicated team of certified experts, Atmosera has helped businesses across highly regulated sectors, including government, healthcare, and finance, transform their IT environments and strengthen their security postures.

By prioritizing innovation, security, and client success, Atmosera continues to drive measurable outcomes for its customers, enabling them to focus on growth while maintaining the highest standards of data protection and compliance.