Optimized Azure Management Services for Performance, Security, and Efficiency

Our Experience – before we became one of the preeminent Azure service providers on the planet, we owned datacenters and provided managed private cloud services. We were an asset-focused, CAPEX-bound traditional colocation and hosting company. In 2014, we initiated our journey to become the most positively recognized Azure service provider in the world. Our transformation journey is a similar journey to what our clients are navigating. We have a foundation of experience in our own transformation. From evolutions in technologies, operations, processes, services, skills, people, culture; you name it, we’ve done it and did so with a requirement of absolute expense efficiency. As everyone knows, the journey doesn’t end, and continuous improvement and innovation are required to maintain competitiveness and relevance. We bring the perspective of our journey and an innovate or die mindset, along with our experience from hundreds of Azure engagements and millions of work hours managing Azure services for clients all around the world, to create immense value for our clients through our work and how we show up for them.

Our Mindset - we’ve been managing mission critical infrastructure since 1995 and specifically, Azure infrastructure since 2014. Taking care of the underlying foundation supporting applications that serve healthcare organizations, financial institutions, government, and a wide range of other businesses is in our DNA. There is no one better at architecting, deploying, managing, and optimizing Azure environments and a core differentiator is that we care, we are nimble, we are clever, and we pride ourselves in thinking around corners for our clients.

Azure Expert MSP with Specializations - Beyond being a Nationally Managed Partner with Microsoft and holding the highest Microsoft accreditation one can obtain – Azure Expert MSP – Atmosera holds eight Specializations. These certifications demonstrate our depth of Azure and Microsoft expertise and our dedication to continuous learning. Our team's hands-on experience with hundreds of Azure projects enables us to understand your specific needs and translate them into technically sound, financially efficient solutions. We're not just configuration experts; we're Azure problem solvers, ensuring a smooth and successful experience.

Proactive Security Focus - We prioritize security throughout your Azure journey. We operate a full Security Operations Center, and our team conducts regular vulnerability assessments, manages advanced threat monitoring with Azure security tools, and if Compliance is part of the requirement, helps you align operations with Compliance frameworks.

Architectural Rigor and Optimization Expertise - We leverage the Microsoft Well-Architected Framework to design Azure solutions for performance, reliability, security, cost-effectiveness, and scalability. Our engineers and automations continuously analyze your environment to identify areas for cost savings and efficiency improvements.

Transparency, Predictability & Collaboration - Clear communication is key. We provide detailed reporting on your Azure environment, offer clear SLAs, and work collaboratively with your team through every stage of our Managed Azure partnership.

Dedicated to Innovation & Growth - We're not just managing your current Azure setup; we're looking ahead. Our team stays on top of the latest Azure advancements and proactively works with you to implement new technologies that can accelerate your business and drive more value.

A True Partnership Built on Trust - We understand that outsourcing Azure management is really a sale of trust. Our approach fosters a collaborative partnership where we act as an extension of your team, prioritizing your business goals and maintaining open communication. You can focus on strategic initiatives knowing that your Azure environment is in safe hands and our goal is to operate in ways that reinforce that initial decision of why you chose Atmosera.

Atmosera Management Platform (AMP): Your Competitive Edge - Our proprietary Atmosera Management Platform (AMP) delivers visibility, efficiency, and control for your Azure environment. AMP's API-driven architecture leverages automation and standardization, providing real-time insights, proactive security, and a seamless management experience. We continue to invest in our service experience and AMP is a cornerstone of how we drive more scale, efficiency, and value for our clients.

In the end, it comes down to people doing business with people and the trust that is generated in that reality. Atmosera brings unparalleled experience, expertise, and a relentless focus on customer success to your Azure journey. Our own transformation story mirrors those of our clients, giving us deep insight into the challenges and opportunities of cloud adoption. We combine a security-first mindset with deep Azure proficiency (including Expert MSP status and specializations) to deliver reliable, transparent, and innovative solutions.

The Microsoft Well-Architected Framework (WAF) serves as a foundational guide throughout all our Managed Azure engagements. We systematically address each pillar for a holistic approach:

• Cost Optimization: Right-sizing recommendations, reserved instances, automation, and continuous review minimize unnecessary Azure spending.
• Operational Excellence: Automation and infrastructure as code (IaC) principles streamline operations, reducing errors and downtime.
• Performance Efficiency: We monitor performance metrics to proactively identify bottlenecks, optimize resource usage, and ensure applications meet your SLAs.
• Reliability: High availability, disaster recovery planning, and redundancy design are central to maintaining uptime. We utilize Azure's built-in resilience features expertly.
• Security: Our solutions incorporate Azure security tools and best practices from the foundation up, prioritizing access control, encryption, and threat monitoring.

The Microsoft Well-Architected Framework provides the bedrock for our Managed Azure services. By meticulously addressing each pillar – Cost Optimization, Operational Excellence, Performance Efficiency, Reliability, and Security – we deliver a comprehensive solution that maximizes your Azure investment. We'll help you control costs, streamline operations, ensure peak application performance, build a resilient infrastructure, and maintain a robust security posture. Our deep understanding of the framework, combined with our Azure expertise, ensures your cloud journey is aligned with best practices and positioned for long-term success.

Atmosera provides financially backed SLAs relative to performance and uptime and operates under defined Service Level Objectives (SLOs) based on incident severity to ensure timely action and transparent communication.

Our commitment to service excellence is reflected in our SLAs and SLOs. With 24/7/52 support, an ITIL-based, three tier escalation model, regular ticketing updates, and a dedicated Client Success Manager, you can trust that we'll work tirelessly to keep your Azure environment running smoothly and minimize downtime. This level of accountability provides peace of mind, allowing you to focus on your core business.

Yes, we prioritize visibility and data-driven insights. Visibility includes:

• Azure Usage & Spending: Detailed cost breakdowns, trend analysis, budget alerts, and optimization recommendations.
• Security Posture: Vulnerability reports, compliance adherence, configuration changes, security event logs.
• Performance Metrics: Resource utilization, application response times, availability reports Clients have access to a customizable dashboard for real-time monitoring. We also provide scheduled reports with deeper analysis, focusing on actionable recommendations for improvement.

Additionally, our Client Success Team provides Executive Business Reviews and other forms of communication and information exchange. At the end of the day, we’re in business together and the product is “trust”, which is maintained and reinforced through, among many things, communication, action, and positive shared reality.

Yes, Atmosera has deep expertise in managing hybrid cloud environments. We utilize tools and services such as:

• Azure Arc: To extend Azure management and governance to on-premises servers and resources.
• Azure Site Recovery: For disaster recovery replication and failover between on-premises and Azure.
• Azure Network Integration: Secure connectivity using VPN, ExpressRoute, or other hybrid networking solutions.
• Integrated Monitoring: Combining Azure Monitor with your existing tools for a unified view of your hybrid infrastructure health.

Atmosera collaborates with your team to augment your strengths. We can offer specialized expertise in areas where you may have gaps, conduct WAF reviews for a fresh perspective, and provide ongoing optimization and monitoring. This hybrid model maximizes your investment in both in-house talent and the value of an expert Managed Azure partner.

DevOps and WAF work in tandem for a well-run cloud environment. Atmosera utilizes Infrastructure-as-Code (IaC) to align with the WAF and promote agile, version-controlled deployments. We emphasize CI/CD pipelines and automated testing to ensure changes adhere to WAF standards, speeding up delivery while improving quality.